905 Geneva St. Opelika, AL 36801  Local: (334) 745-4411 Tollfree: (800) 239-6264
Customer Reviews
THE NEW BLOSSOM SHOP
Local Opelika, AL florist
Average Customer Rating: 4.9 of 5 stars. (32 reviews)
Date: Apr 25, 2018
Name:

State/Province: AL

great and attentive service!
Date: Mar 05, 2018
Name:

State/Province: AL

Absolutely wonderful.
Date: Feb 27, 2018
Name:

State/Province: AL

You did such a wonderful job! That was some of the most beautiful flowers I have ever seen. Thank you so much for taking such time and attention to making my birthday bouquet so beautiful.
Angela's Reply:
Date: Feb 27, 2018, 5:43 pm

Jennifer, when YOU are happy, WE are happy! We really do care here! And thank you for taking the time to write this review. We really appreciate it! Please call us again soon. Angela Hood
Date: Jan 04, 2018
Name:

State/Province: IT

Thanks to Angela for her special attention to my order. Flowers were gorgeous and much appreciated!
Angela 's Reply:
Date: Jan 05, 2018, 1:42 pm

Hello Judi, I am so glad you were happy with your flowers! I thought they were beautiful also. I hope Carolyn liked them! Thank you for taking the time out of your busy schelude to let us know. It makes me very happy to know how you feel. Happy New Year Angela
Date: Oct 23, 2017
Name:

State/Province: AL

Thank you for going the extra mile to help with my order.
Angela Hood's Reply:
Date: Oct 25, 2017, 3:28 pm

Hello Lee, Thanks for the great review! So glad we could help with your order. Please call us again anytime! Angela
Date: Sep 27, 2017
Name:

State/Province: FL

Due to Hurricane Irma they was out of the flowers I wanted but they called me and they provided me with a plant and my family stated they was gorgeous. The customer service and quick delivery was the best.
Angela Hood's Reply:
Date: Sep 27, 2017, 9:18 am

Hello Jimmy, I am glad you were happy with the plant. Due to the extreme conditions of the weather, I am glad we had something else to offer you. Plants are a wonderful substitute and something for people to remember your kindness. Thank you for taking the time to write this "5 star" review. It lets us know we pleased you and that is always a great thing! Please call us again soon. Thank you Angela Hood
Date: Aug 24, 2017
Name:

State/Province: AL

I ordered sunflowers for a very special woman and they arrived timely and prettier than I imagined! The Blossom Shop did a wonderful job. We will use them again and again.
Angela's Reply:
Date: Aug 24, 2017, 1:08 pm

Hello Vanna, Thank you so much for taking the time to write this great review. We love sunflowers and they always make a gorgeous arrangement! We are SO happy YOU were happy! Yes, please call us again AND again! Angela Hood
Date: Jul 20, 2017
Name:

State/Province: AL

Always get the most beautiful flowers and the customer service is AWESOME!!!!
Angela's Reply:
Date: Jul 20, 2017, 3:50 pm

Oh Joanna, Thank you for taking the time to post this great review! We hope you ALWAYS get friendly service and fast deliveries here. We have a great staff that REALLY cares about you AND your order! Please call us again soon. Thank you Angela Hood
Date: May 26, 2017
Name:

State/Province: MO

Perfect service. Quick, helpful, and professional.
Angela's Reply:
Date: May 31, 2017, 11:11 am

Hello Christopher, We are HAPPY you had perfect service! Thank you for this great review! Please remember us the next time you need flowers! Angela Hood
Date: Apr 04, 2017
Name:

State/Province: AL

Ordered flowers online but flowers were not delivered on requested date. The flowers were delivered same day as they were ordered (which was a week early). Need employees to verify all information before delivery. Other than that, service and flowers were great!
angela 's Reply:
Date: Apr 13, 2017, 9:17 am

Hello Kristi, I am trying to reach you concerning this order. Please call me as soon as you can. I am so sorry we delivered your order on the wrong day!
Date: Mar 26, 2017
Name:

State/Province: AL

I LOVED my corsage they made for me for prom! I fell in love with it as soon as I got it!
Angela Hood's Reply:
Date: Mar 26, 2017, 8:32 pm

Hello Nikki, I am so glad you were happy! We really try to make them special... because it is a SPECIAL night! And THANK YOU for taking the time to let us know. It means a lot to us. I hope you had a great night! Please call us again Angela hood
Date: Mar 17, 2017
Name:

State/Province: CA

Recipient advised that the Peace Lily is lovely. Thank you.
Angela Hood's Reply:
Date: Mar 17, 2017, 10:37 am

Great! So glad they liked it. And thank you for letting us know. Please call when you need flowers again Angela Hood
Date: Dec 21, 2016
Name:

State/Province: NC

Chancey said the flowers were beautiful.
Date: Dec 20, 2016
Name:

State/Province: TN

You guys are awesome! You go above and beyond!
HANNAH's Reply:
Date: Dec 20, 2016, 4:35 pm

Thank you so much April! Merry Christmas and Happy New Year!
Date: Dec 06, 2016
Name:

State/Province: AL

Excellent service, convenient, friendly staff, and beautiful arrangements!
HANNAH's Reply:
Date: Dec 20, 2016, 4:33 pm

Thank you so much Kathryn! We enjoyed helping you with your order and getting to talk with you. Merry Christmas and Happy New Year! Hannah Pierce
Date: Sep 14, 2016
Name:

State/Province: GA

I appreciated Karen calling me and emailing the final arrangement. Awesome job! Thank you!
Karen's Reply:
Date: Sep 14, 2016, 5:10 pm

Thank you, Amanda. It was great talking with you. Glad you liked it.
Date: Aug 17, 2016
Name:

State/Province: TN

I was disappointed that the birthday balloon was already deflating and that the flowers ordered were not available. Our daughter was okay with the flower substitutes but a deflated balloon for her birthday? Very disappointing.
Angela Hood's Reply:
Date: Aug 17, 2016, 7:45 pm

Hello Sue, I am SO sorry you had a deflated balloon! Please accept our sincere apology! If you will call the shop and ask for me, I will be happy to give you a refund of that balloon. And please let your daughter know how sorry we are. However, I am happy she liked her flowers! We try to keep in the color range and style of the arrangement you had in mind. I will look forward to hearing from you. Angela Hood
Date: Aug 16, 2016
Name:

State/Province: FL

I just ordered a 10" plant for a funeral with only 5 hours notice. Angela was not there, but Karen was very helpful and said it would be delivered on time. I would recommend The New Blossom Shop to anyone for any occasion.
Karen's Reply:
Date: Aug 16, 2016, 4:44 pm

Thank you for the kind review, Mrs. JoMax. We were glad to be able to help you and make sure your plant was delivered on time.
Date: Aug 16, 2016
Name:

State/Province: AL

Very nice...very professional. Had to substitute some flowers, but someone called me to discuss it. Flowers were on time and were lovely.
Angela Hood's Reply:
Date: Aug 17, 2016, 7:37 pm

David, I am so glad you were happy! Thank you for taking the time to right this great review! You have no idea how much it means to us to hear from you! Please call us when you need flowers again. Sincerely, Angela Hood
Date: Jun 27, 2016
Name:

State/Province: SC

This is the second time I have used this florist. Both times I have ordered on-line. I have received a phone call each time, just verifying order, color, etc.. Both times the finished product has been better than expected.
Angela Hood's Reply:
Date: Jun 28, 2016, 12:26 am

Hello Sharon, Thank you for taking time to write this great review. Funerals are sometimes very stressfull and we wanted you to know that we received your order and would have your flowers at the funeral home at the appropriate time. We are so glad you liked them! I thought it was very pretty also. And please know We are very sorry for the loss of your love one. Thank you for doing business with us.
Date: May 20, 2016
Name:

State/Province: SC

Didn't have exactly what I ordered online, but created something with the same theme and equally as pretty.
ANGELA's Reply:
Date: May 24, 2016, 3:39 pm

Hello Erin, Thank you for letting us know you were pleased. Sometimes we get orders in that we have to change because we do not have the exact flowers. We try very hard not to completely change to look of the arrangement. Thank you for letting us know you were happy! And please call us when you need flowers in our area again. Angela Hood
Date: May 20, 2016
Name:

State/Province: SC

Didn't have exactly what I ordered online, but created something with the same theme and equally as pretty.
Date: May 11, 2016
Name:

State/Province: AL

Great local shop with beautiful arrangements!
ANGELA's Reply:
Date: May 17, 2016, 5:06 pm

Thank you for your kind words Emily! We love having you as a customer
Date: May 09, 2016
Name:

State/Province: AL

The flowers were beautiful as usual. Judi called from France on Mother's Day to see how they were. You always do a good job!
Angela's Reply:
Date: May 18, 2016, 4:29 pm

Thank you Carolyn! I am so happy YOU were happy! AND Judi is SO easy to work with! She makes my job easy! I hope you enjoy your flowers! Come by and see us when you can.... Angela Hood
Date: Mar 07, 2016
Name:

State/Province: AL

Beautiful arrangement. My husband (the sender) and I were very pleased. Thank you, Angela!
Angela's Reply:
Date: Mar 08, 2016, 9:53 am

Hello Leah, I am so happy you were pleased! We needed to change your arrangement because we did not have exactly what the picture showed. When I called your husband, He was so easy to work with and approved the changes. That made my job a "breeze"! Thank you for taking the time to write this review AND your business! Please call us again! Angela Hood
Date: Mar 07, 2016
Name:

State/Province: AL

Beautiful arrangement. My husband (the sender) and I were very pleased. Thank you, Angela!
Date: Feb 03, 2016
Name:

State/Province: SC

I ordered an arrangement for my father in law's funeral. The online ordering was easy. I received a call the next day verifying the order, along with suggestions to change a color of one of the flowers, since the arrangement was for a man. The woman I spoke with was very helpful, and kind. The arrangement was beautiful and the changes she suggested were perfect. We will use their services again.
Angela Hood's Reply:
Date: Feb 03, 2016, 8:34 pm

Hello Sharon, I am so glad your were pleased! I saw it before it when out and thought it was very pretty. It was a very special arrangement and I wanted to make sure you knew we had received the order and would do our best for you. Thank you so much for taking the time to write this review. Please know we are very sorry for your loss. Angela Hood
Date: Jan 08, 2016
Name:

State/Province: IL

Very friendly and helpful with my order. I will definitely be a repeat customer!
Hannah's Reply:
Date: Jan 26, 2016, 4:49 pm

Thank you for your kind words. We appreciate your business. It was a pleasure helping you with your order. Thank you fro the staff at The New Blossom Shop!
Date: Dec 25, 2015
Name:

State/Province: AL

The arrangement was absolutely beautiful! Thanks for a job well done! I hope all of you had a blessed Christmas.
Angela's Reply:
Date: Dec 25, 2015, 8:29 pm

So glad you liked it.... Hope you enjoy it over the holiday season. Merry Christmas to you and your Family,
Date: Nov 13, 2015
Name:

State/Province: AL

The customized service was OUTSTANDING. You got the job done for me & my dear sweet friend! Thank you & God Bless you & yours!
Angela Hood's Reply:
Date: Nov 19, 2015, 12:39 pm

Saundra, Thank you so much! Flower Shops usually can make a beautiful arrangement, and know how to deliver it, but great customer service is hard to find! I am SO HAPPY you found it here! It was our pleasure! Please call us anytime! Happy Thanksgiving to you God bless you Angela Hood
Date: Nov 07, 2015
Name:

State/Province: TX

Best customer service I have experienced in a long time! I ordered an arrangement online for a new baby boy. The shop called me the next day to let me know they did not have exactly what was pictured online. They didn’t quite hit the mark of my expectations. However, when I contacted the owner (Angela), she went out of her way to “make it right”. She sent the new mom and dad two very nice gifts for the baby. Angela went above and beyond to make sure I was pleased. I highly recommend using The New Blossom Shop for your floral needs!! J. Roberts (Magnolia, TX)
Angela Hood's Reply:
Date: Nov 12, 2015, 8:21 am

Hello JoAnna, Thank you for your kind words! In a perfect world, we would have gotten it right the first time, but sometimes we do not. I is/was my job to fix ANY order that is wrong! Thank YOU for being so nice about telling me what was wrong. I am happy we were able to help you! Please call us again! Angela Hood
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