905 Geneva St. Opelika, AL 36801  Local: (334) 745-4411 Tollfree: (800) 239-6264
Customer Reviews
THE NEW BLOSSOM SHOP
Local Opelika, AL florist
Average Customer Rating: 4.9 of 5 stars. (53 reviews)
Date: Oct 16, 2019
Name:

State/Province: TX

Service was outstanding. I' out of state and needed to order flowers for a funeral. The lady promptly called me to me that some flowers as advertised were out of season and if it was OK to replace them for some others in season. The call was appreciated and the arrangement was delivered on time.
Karen's Reply:
Date: Oct 18, 2019, 3:25 pm

Hi Elke, This is Karen, I’m the designer you spoke with. I am so glad you were happy with your arrangement and the service you received and I appreciate you letting us know. Thank you, Karen
Date: Oct 11, 2019
Name:

State/Province: AR

Awesome!
Date: Oct 10, 2019
Name:

State/Province: AL

Thank you so much for the gorgeous European Garden I ordered for a family funeral. Even though I moved from the area 12 years ago, I always and only call The New Blossom Shop when I need an arrangement in the Opelika locale. You never disappoint!
Angela's Reply:
Date: Oct 11, 2019, 3:46 pm

Hello Robyn, European Gardens are wonderful and classy. They are a great choice... So glad you were happy! Please accept our deepest condolences for the loss of your family member. Sincerely, Angela Hood
Date: Sep 30, 2019
Name:

State/Province: AL

Y’all made me look good for remembering my sisters birthday! The process was simple, friendly did I mention fast and accurate! The flowers and the card were just what I wanted...thanks!
Angela's Reply:
Date: Oct 11, 2019, 3:39 pm

We are ALL smiles!!! Thank you for this great review! And please call us again for your flower needs!
Date: Sep 13, 2019
Name:

State/Province: AL

The fresh flower arrangement was beautiful, it brightened our daughter's day and the custom arrangement was just perfect! Thank you so much!
Date: Aug 01, 2019
Name:

State/Province: AL

Thank you so much for the beautiful arrangement you made on short notice for my Mom. The arrangement is beautiful and my Mom can’t stop talking about how much she loves the arrangement!❤️
Date: Jul 02, 2019
Name:

State/Province: MS

I was told that the peace lily was big and beautiful
Date: Jun 17, 2019
Name:

State/Province: MS

Thank you so much for calling me to straighten out my mistake. You went way above and beyond. The prices were great and I was told the peace lily was beautiful.
Angela Hood 's Reply:
Date: Jun 18, 2019, 11:03 am

Hello Pamela, This happens a lot. Sometimes it is confusing when filling out orders on line. It is OUR job to check on names and dates of services in order get flowers/plants delivered properly. So happy we caught mistake and got it delivered on time. Thank you for this review! Angela Hood
Date: May 31, 2019
Name:

State/Province: CA

An excellent small shop that gave 110%
Angela's Reply:
Date: Jun 13, 2019, 4:21 pm

As the owner, that is the best compliment you could give us. Thank you so much for this review Angela Hood
Date: May 24, 2019
Name:

State/Province: AL

Excellent- from order to delivery. Flowers were fresh and beautiful!
Angela's Reply:
Date: Jun 13, 2019, 4:26 pm

Thank you for this review this is always our goal!
Date: May 20, 2019
Name:

State/Province: AL

The flowers I received for Mother's Day were beautiful as they always are! You do such a good job. I recently attended the funeral of Becky Boyd. You did the blanket on her casket and it was absolutely gorgeous!!
Carolyn's Reply:
Date: May 23, 2019, 1:29 pm

Hello Carolyn, We believe mothers are special on Mother's Day. So happy you recieved a special arrangement. We thought the blanket for Becky Boyd was beautiful also. The family had inspiring ideas with flowers and colors they wanted to use. That made it easier to create their vision and they saw it before the delivery. We love that you loved both arrangements.
Date: May 13, 2019
Name:

State/Province: AL

The flowers that I received are beautiful! They were fresh looking and are still bright and fresh today 5 days after they arrived. I will recommend your shop to all my friends!
Angela's Reply:
Date: May 13, 2019, 3:15 pm

Hello Monna, So happy your flowers still look great! Thank you for taking the time to write this review, letting us know that you were happy and are STILL enjoying your flowers. Please keep us in mind for your future flower purchases. Thank you again Angela Hood
Date: May 03, 2019
Name:

State/Province: IL

You all are the best! Our order was delivered on time and we even received a phone call from your shop when our daughter was not home to accept the delivery asking for further instructions. We live in Illinois and you all will now be our go to florist for all of our friends and family!
Angela's Reply:
Date: May 06, 2019, 8:11 pm

Hello Victoria, Thank you! We TRY our best! We DO care about getting your flowers delivered as soon as possible! So glad you were happy. And we LOVE repeat customers! Thank you so much for this wonderful review! Angela Hood
Date: Apr 18, 2019
Name:

State/Province: AL

They were nice and everything came out perfect
Angela's Reply:
Date: May 06, 2019, 8:03 pm

So glad you were pleased. And Thank you for your business! Angela Hood
Date: Nov 07, 2018
Name:

State/Province: FL

My dear friend absolutely loved the arrangement and the basket. She also mentioned that a number of people told her the same thing. Great work!
Date: Sep 11, 2018
Name:

State/Province: AL

I really appreciate the time, effort and patience put into my order. The arrangement for Mr. Torbert was great. The New Blossom Shop employees went over and beyond to help. Making sure that the order process went smoothly.
Date: Aug 17, 2018
Name:

State/Province: MD

I was very happy with the service I received. I received a call from one of the florists when the flower arrangement that I selected were not available. I was very impressed that the young lady made sure I would be happy with a different arrangement. I will be using them again when I send flowers.
Angela's Reply:
Date: Aug 18, 2018, 10:36 am

Hello Carolyn, Thank you for this review! It is important to us that you know we DO care about your order! I will make sure I tell Pryce how happy you were! And thank you for your time in letting us know you were pleased! Yes, please call us again! Angela Hood Owner
Date: May 25, 2018
Name:

State/Province: GA

Ordered Mother's Day Flowers. They were absolutely beautiful!!
Date: May 25, 2018
Name:

State/Province: IT

Beautiful flowers, again! Mom really loved them. Thank you so much!
Date: May 24, 2018
Name:

State/Province: BC

The New Blossom Flower Shop was an absolute joy to work with! My recipient wasn't home and they immediately contacted me to rearrange delivery. Delivery ended up being a couple days later and they even "replaced some of the flowers that weren't as fresh as they should be." Amazing! Many thanks for caring about your customers! I'll definitely use you again when sending flowers in Auburn area.
Date: May 17, 2018
Name:

State/Province: AL

The flowers were absolutely gorgeous!!
Date: Apr 25, 2018
Name:

State/Province: AL

great and attentive service!
Angela's Reply:
Date: May 31, 2018, 8:31 am

Great and attentive service? Those are perfect words in the retail world! So glad we pleased you! And thank you for taking time to let us know- we look forward to hearing from you again.
Date: Mar 28, 2018
Name:

State/Province: AL

Spray was beautiful! Thank you!!
Date: Mar 05, 2018
Name:

State/Province: AL

Absolutely wonderful.
Date: Feb 27, 2018
Name:

State/Province: AL

You did such a wonderful job! That was some of the most beautiful flowers I have ever seen. Thank you so much for taking such time and attention to making my birthday bouquet so beautiful.
Angela's Reply:
Date: Feb 27, 2018, 5:43 pm

Jennifer, when YOU are happy, WE are happy! We really do care here! And thank you for taking the time to write this review. We really appreciate it! Please call us again soon. Angela Hood
Date: Jan 04, 2018
Name:

State/Province: IT

Thanks to Angela for her special attention to my order. Flowers were gorgeous and much appreciated!
Angela 's Reply:
Date: Jan 05, 2018, 1:42 pm

Hello Judi, I am so glad you were happy with your flowers! I thought they were beautiful also. I hope Carolyn liked them! Thank you for taking the time out of your busy schelude to let us know. It makes me very happy to know how you feel. Happy New Year Angela
Date: Oct 23, 2017
Name:

State/Province: AL

Thank you for going the extra mile to help with my order.
Angela Hood's Reply:
Date: Oct 25, 2017, 3:28 pm

Hello Lee, Thanks for the great review! So glad we could help with your order. Please call us again anytime! Angela
Date: Sep 27, 2017
Name:

State/Province: FL

Due to Hurricane Irma they was out of the flowers I wanted but they called me and they provided me with a plant and my family stated they was gorgeous. The customer service and quick delivery was the best.
Angela Hood's Reply:
Date: Sep 27, 2017, 9:18 am

Hello Jimmy, I am glad you were happy with the plant. Due to the extreme conditions of the weather, I am glad we had something else to offer you. Plants are a wonderful substitute and something for people to remember your kindness. Thank you for taking the time to write this "5 star" review. It lets us know we pleased you and that is always a great thing! Please call us again soon. Thank you Angela Hood
Date: Aug 24, 2017
Name:

State/Province: AL

I ordered sunflowers for a very special woman and they arrived timely and prettier than I imagined! The Blossom Shop did a wonderful job. We will use them again and again.
Angela's Reply:
Date: Aug 24, 2017, 1:08 pm

Hello Vanna, Thank you so much for taking the time to write this great review. We love sunflowers and they always make a gorgeous arrangement! We are SO happy YOU were happy! Yes, please call us again AND again! Angela Hood
Date: Jul 20, 2017
Name:

State/Province: AL

Always get the most beautiful flowers and the customer service is AWESOME!!!!
Angela's Reply:
Date: Jul 20, 2017, 3:50 pm

Oh Joanna, Thank you for taking the time to post this great review! We hope you ALWAYS get friendly service and fast deliveries here. We have a great staff that REALLY cares about you AND your order! Please call us again soon. Thank you Angela Hood
Date: May 26, 2017
Name:

State/Province: MO

Perfect service. Quick, helpful, and professional.
Angela's Reply:
Date: May 31, 2017, 11:11 am

Hello Christopher, We are HAPPY you had perfect service! Thank you for this great review! Please remember us the next time you need flowers! Angela Hood
Date: Apr 04, 2017
Name:

State/Province: AL

Ordered flowers online but flowers were not delivered on requested date. The flowers were delivered same day as they were ordered (which was a week early). Need employees to verify all information before delivery. Other than that, service and flowers were great!
angela 's Reply:
Date: Apr 13, 2017, 9:17 am

Hello Kristi, I am trying to reach you concerning this order. Please call me as soon as you can. I am so sorry we delivered your order on the wrong day!
Date: Mar 26, 2017
Name:

State/Province: AL

I LOVED my corsage they made for me for prom! I fell in love with it as soon as I got it!
Angela Hood's Reply:
Date: Mar 26, 2017, 8:32 pm

Hello Nikki, I am so glad you were happy! We really try to make them special... because it is a SPECIAL night! And THANK YOU for taking the time to let us know. It means a lot to us. I hope you had a great night! Please call us again Angela hood
Date: Mar 17, 2017
Name:

State/Province: CA

Recipient advised that the Peace Lily is lovely. Thank you.
Angela Hood's Reply:
Date: Mar 17, 2017, 10:37 am

Great! So glad they liked it. And thank you for letting us know. Please call when you need flowers again Angela Hood
Date: Dec 21, 2016
Name:

State/Province: NC

Chancey said the flowers were beautiful.
Date: Dec 20, 2016
Name:

State/Province: TN

You guys are awesome! You go above and beyond!
HANNAH's Reply:
Date: Dec 20, 2016, 4:35 pm

Thank you so much April! Merry Christmas and Happy New Year!
Date: Dec 06, 2016
Name:

State/Province: AL

Excellent service, convenient, friendly staff, and beautiful arrangements!
HANNAH's Reply:
Date: Dec 20, 2016, 4:33 pm

Thank you so much Kathryn! We enjoyed helping you with your order and getting to talk with you. Merry Christmas and Happy New Year! Hannah Pierce
Date: Sep 14, 2016
Name:

State/Province: GA

I appreciated Karen calling me and emailing the final arrangement. Awesome job! Thank you!
Karen's Reply:
Date: Sep 14, 2016, 5:10 pm

Thank you, Amanda. It was great talking with you. Glad you liked it.
Date: Aug 17, 2016
Name:

State/Province: TN

I was disappointed that the birthday balloon was already deflating and that the flowers ordered were not available. Our daughter was okay with the flower substitutes but a deflated balloon for her birthday? Very disappointing.
Angela Hood's Reply:
Date: Aug 17, 2016, 7:45 pm

Hello Sue, I am SO sorry you had a deflated balloon! Please accept our sincere apology! If you will call the shop and ask for me, I will be happy to give you a refund of that balloon. And please let your daughter know how sorry we are. However, I am happy she liked her flowers! We try to keep in the color range and style of the arrangement you had in mind. I will look forward to hearing from you. Angela Hood
Date: Aug 16, 2016
Name:

State/Province: AL

Very nice...very professional. Had to substitute some flowers, but someone called me to discuss it. Flowers were on time and were lovely.
Angela Hood's Reply:
Date: Aug 17, 2016, 7:37 pm

David, I am so glad you were happy! Thank you for taking the time to right this great review! You have no idea how much it means to us to hear from you! Please call us when you need flowers again. Sincerely, Angela Hood
Date: Aug 16, 2016
Name:

State/Province: FL

I just ordered a 10" plant for a funeral with only 5 hours notice. Angela was not there, but Karen was very helpful and said it would be delivered on time. I would recommend The New Blossom Shop to anyone for any occasion.
Karen's Reply:
Date: Aug 16, 2016, 4:44 pm

Thank you for the kind review, Mrs. JoMax. We were glad to be able to help you and make sure your plant was delivered on time.
Date: Jun 27, 2016
Name:

State/Province: SC

This is the second time I have used this florist. Both times I have ordered on-line. I have received a phone call each time, just verifying order, color, etc.. Both times the finished product has been better than expected.
Angela Hood's Reply:
Date: Jun 28, 2016, 12:26 am

Hello Sharon, Thank you for taking time to write this great review. Funerals are sometimes very stressfull and we wanted you to know that we received your order and would have your flowers at the funeral home at the appropriate time. We are so glad you liked them! I thought it was very pretty also. And please know We are very sorry for the loss of your love one. Thank you for doing business with us.
Date: May 20, 2016
Name:

State/Province: SC

Didn't have exactly what I ordered online, but created something with the same theme and equally as pretty.
ANGELA's Reply:
Date: May 24, 2016, 3:39 pm

Hello Erin, Thank you for letting us know you were pleased. Sometimes we get orders in that we have to change because we do not have the exact flowers. We try very hard not to completely change to look of the arrangement. Thank you for letting us know you were happy! And please call us when you need flowers in our area again. Angela Hood
Date: May 20, 2016
Name:

State/Province: SC

Didn't have exactly what I ordered online, but created something with the same theme and equally as pretty.
Date: May 11, 2016
Name:

State/Province: AL

Great local shop with beautiful arrangements!
ANGELA's Reply:
Date: May 17, 2016, 5:06 pm

Thank you for your kind words Emily! We love having you as a customer
Date: May 09, 2016
Name:

State/Province: AL

The flowers were beautiful as usual. Judi called from France on Mother's Day to see how they were. You always do a good job!
Angela's Reply:
Date: May 18, 2016, 4:29 pm

Thank you Carolyn! I am so happy YOU were happy! AND Judi is SO easy to work with! She makes my job easy! I hope you enjoy your flowers! Come by and see us when you can.... Angela Hood
Date: Mar 07, 2016
Name:

State/Province: AL

Beautiful arrangement. My husband (the sender) and I were very pleased. Thank you, Angela!
Date: Mar 07, 2016
Name:

State/Province: AL

Beautiful arrangement. My husband (the sender) and I were very pleased. Thank you, Angela!
Angela's Reply:
Date: Mar 08, 2016, 9:53 am

Hello Leah, I am so happy you were pleased! We needed to change your arrangement because we did not have exactly what the picture showed. When I called your husband, He was so easy to work with and approved the changes. That made my job a "breeze"! Thank you for taking the time to write this review AND your business! Please call us again! Angela Hood
Date: Feb 03, 2016
Name:

State/Province: SC

I ordered an arrangement for my father in law's funeral. The online ordering was easy. I received a call the next day verifying the order, along with suggestions to change a color of one of the flowers, since the arrangement was for a man. The woman I spoke with was very helpful, and kind. The arrangement was beautiful and the changes she suggested were perfect. We will use their services again.
Angela Hood's Reply:
Date: Feb 03, 2016, 8:34 pm

Hello Sharon, I am so glad your were pleased! I saw it before it when out and thought it was very pretty. It was a very special arrangement and I wanted to make sure you knew we had received the order and would do our best for you. Thank you so much for taking the time to write this review. Please know we are very sorry for your loss. Angela Hood
Date: Jan 08, 2016
Name:

State/Province: IL

Very friendly and helpful with my order. I will definitely be a repeat customer!
Hannah's Reply:
Date: Jan 26, 2016, 4:49 pm

Thank you for your kind words. We appreciate your business. It was a pleasure helping you with your order. Thank you fro the staff at The New Blossom Shop!
Date: Dec 25, 2015
Name:

State/Province: AL

The arrangement was absolutely beautiful! Thanks for a job well done! I hope all of you had a blessed Christmas.
Angela's Reply:
Date: Dec 25, 2015, 8:29 pm

So glad you liked it.... Hope you enjoy it over the holiday season. Merry Christmas to you and your Family,
Date: Nov 13, 2015
Name:

State/Province: AL

The customized service was OUTSTANDING. You got the job done for me & my dear sweet friend! Thank you & God Bless you & yours!
Angela Hood's Reply:
Date: Nov 19, 2015, 12:39 pm

Saundra, Thank you so much! Flower Shops usually can make a beautiful arrangement, and know how to deliver it, but great customer service is hard to find! I am SO HAPPY you found it here! It was our pleasure! Please call us anytime! Happy Thanksgiving to you God bless you Angela Hood
Date: Nov 07, 2015
Name:

State/Province: TX

Best customer service I have experienced in a long time! I ordered an arrangement online for a new baby boy. The shop called me the next day to let me know they did not have exactly what was pictured online. They didn’t quite hit the mark of my expectations. However, when I contacted the owner (Angela), she went out of her way to “make it right”. She sent the new mom and dad two very nice gifts for the baby. Angela went above and beyond to make sure I was pleased. I highly recommend using The New Blossom Shop for your floral needs!! J. Roberts (Magnolia, TX)
Angela Hood's Reply:
Date: Nov 12, 2015, 8:21 am

Hello JoAnna, Thank you for your kind words! In a perfect world, we would have gotten it right the first time, but sometimes we do not. I is/was my job to fix ANY order that is wrong! Thank YOU for being so nice about telling me what was wrong. I am happy we were able to help you! Please call us again! Angela Hood
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THE NEW BLOSSOM SHOP
905 Geneva St.
Opelika, AL. 36801
Local: (334) 745-4411

All prices shown in US dollars

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